Forest
Legal notice
Legal information, data protection and terms of sale
Site publisher
The forestbrussels.be website is published by:
ACS Properties SRL
Chaussée de Waterloo 15
1640 Rhode-Saint-Genèse, Belgium
Phone : +32 492 820 546
Email : welcome@forestbrussels.be
Website: forestbrussels.be
Hosting
The site is hosted by a provider located within the European Union.
Precise host details to be completed according to the chosen solution.Intellectual property
All content on this site, including texts, photographs, illustrations, the Forest logo, layouts and other graphic elements, is protected by copyright and remains the exclusive property of ACS Properties SRL or their respective rights holders.
Any reproduction, representation, modification, publication, transmission or distortion, in whole or in part, of this content is prohibited without the prior written authorisation of ACS Properties SRL.
Personal data protection
In accordance with EU Regulation 2016/679 (GDPR), ACS Properties SRL processes your personal data with respect for your privacy.
Data collected
Forest collects personal data via its contact forms, online booking tools and newsletter sign-ups. These data may include: surname, first name, email, phone number, booking history.
Purposes of processing
- Management of appointments and treatment bookings
- Communication of information about services and events
- Sending of the newsletter (on the basis of explicit consent)
- Processing of contact requests and gift cards
Your rights
You have the right of access, rectification, erasure, restriction of processing and objection regarding your personal data. To exercise these rights, contact us at: welcome@forestbrussels.be.
In case of an unresolved complaint, you have the right to file a complaint with the Belgian Data Protection Authority (APD) via autoriteprotectiondonnees.be.
Cookies
This site may use audience-measurement cookies to analyze traffic and improve user experience. These cookies do not collect any data identifying a visitor personally.
You can configure your browser to refuse cookies or be alerted before they are placed. Disabling cookies does not affect navigation on this site.
Bookings and payments
Treatment bookings are made directly via the practitioners' online agendas and through Forest's partner platforms: Let's Meet, MomoYoga, Treatwell and Simplybook. Each platform has its own terms of use and cancellation policy.
For any booking request using a gift card, please contact the centre directly by phone on +32 492 820 546.
Gift cards: Forest gift cards are valid for 6 months from the date of issue. They can be used for all treatments, massages, access to the Aquadôme and the private spa. They are neither refundable nor exchangeable for cash.
Terms and conditions of sale
Scope
These terms and conditions of sale apply to any purchase of treatments, gift cards and services offered by ACS Properties SRL under the Forest brand.
Bookings and cancellations
Every confirmed booking commits the client. In case of cancellation, please notify us at least 24 hours in advance. Any late cancellation or no-show may result in partial billing or a cancellation fee, according to the terms communicated at the time of booking.
Gift cards
- Gift cards are valid for 6 months from the date of issue. Cards issued from 24 September 2026 can be used for the private spa, the Aquadôme and the Forest Skin Lab, excluding treatments provided by independent practitioners. Cards issued before that date keep their original scope until they expire.
- The exact validity date is shown on the gift card.
- Gift cards are neither refundable nor exchangeable for cash.
- They can be used for all services available at the date of use, up to the indicated amount.
- For any booking using a gift card, please contact the centre by phone.
Pricing and payments
Prices shown are in euros, all taxes included (applicable Belgian VAT). Forest reserves the right to modify its prices at any time. The applicable prices are those in force on the date of booking.
Liability
Forest disclaims any liability in the event of loss, theft or damage to personal belongings on its premises. Clients are advised not to leave valuables unattended. Forest reserves the right to refuse access to its facilities to any person whose behaviour is contrary to the atmosphere of serenity and respect of the centre.
Hygiene and contraindications
Certain treatments or access to the spaces (Aquadôme, spa) may be contraindicated depending on the client's state of health. It is the responsibility of each client to inform the practitioner of any medical condition likely to affect the service. Forest cannot be held responsible in the event of non-disclosure of a medical contraindication.
Applicable law and disputes
These legal notices and terms and conditions of sale are governed by Belgian law.
In the event of a dispute, the parties will endeavour to find an amicable solution. Failing agreement, the competent courts of the judicial district of Brussels shall have sole jurisdiction.
For any consumer dispute, the client may also turn to the Consumer Mediation Service via mediationconsommateur.be.